Privacy Statement

We take your privacy seriously.

Gold Medal Systems, Inc. Software.

This privacy statement explains how we collect, store and use your personal information and information about you when you visit this or our other websites and when you use our service and transact with us. It also describes the types of information we collect, how we use this information to ensure we provide relevant and timely services to you, and your rights to control our use of that information.

This privacy statement applies to information collected by both GOLD MEDAL SYSTEMS representatives and online via our website.


GOLD MEDAL SYSTEMS takes data privacy seriously. We have a global policy, that we follow worldwide, which is based on EU data protection principles.

'Personal Data' is defined as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

We may collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations. This statement explains how we may collect and process information about:

What information do we collect?

We collect or obtain your information:

We may collect, store and use the following kinds of personal information:

How we use this information

We may use your information to:

Retaining your Personal Information

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Grounds for using your personal information

We rely on the following legal grounds to process your personal information, namely:

If you do not want to receive information from us

You have a choice about whether or not you wish to receive information from us. GOLD MEDAL SYSTEMS does not currently engage in newsletters or marketing email. Should we begin, if you do not want to receive direct marketing communications from us about promotions and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information at that time.

You can change your marketing preferences at any time by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

Who has access to your information?

We will not sell or rent your information to third parties.

Third Party Service Providers working on our behalf: In order to deliver the services you require, we may disclose your personal information to one or more organisations outside of GOLD MEDAL SYSTEMS. Your personal information is only disclosed to these organisations in relation to us providing our services to you. GOLD MEDAL SYSTEMS takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Third Party Product Providers we work in association with: We work closely with various third party providers to bring you a secure and reliable hosted environment for your data. When your data is processed using one of these third party providers the minimum data required to be processed will be shared with them.

These third party providers will share your information with us which we will use in accordance with this Privacy Policy.

Law Enforcement, Legal Process and Compliance

We may disclose Personal Data or other information if such action is necessary to comply with applicable laws or to otherwise cooperate with law enforcement or other governmental agencies.

We also reserve the right to disclose Personal Data or other information that we believe, in good faith, is appropriate or necessary to:

Transfer of information abroad

In in providing our services to you, we may need to transfer your personal data to GOLD MEDAL SYSTEMS offices throughout the world, including the United States and Canada, and any third parties who provide services on our behalf, including in countries that do not provide the same level of protection for personal information as in the EEA. In any case, we will only transfer personal data to recipients that provide an adequate level of data protection or as permitted by applicable data protection laws.

GOLD MEDAL SYSTEMS can aggregate your non-personally identifiable information

By using the software, you agree that we can access, aggregate and use non - personally identifiable information we have collected from you. This data will in no way identify you or any other individual.

GOLD MEDAL SYSTEMS may use this aggregated non-personally identifiable information to:

You may request access to your personal information

It is your responsibility to ensure that the personal information you provide to us is accurate, complete and up-to-date. You may request access or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at

We will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. For example, it may be necessary for us to deny your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process your request in the manner you have requested.

We will only keep your personal information for as long as we require it for the purposes of providing you with the software. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

If you are 16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.


A 'cookie' is a piece of information that allows the server to identify and interact more effectively with your computer. The cookie assists us in identifying what our users find interesting on our website.

When you use our website we allocate you a unique identification number (cookie). A cookie will be allocated each time you use our website. The cookie does not identify you as a user in our data collection process. It does, however, identify your Internet Server Provider.

You can disable cookies from your browser and delete all cookies currently stored on your computer. However, this may restrict the functionality and your interaction with the GOLD MEDAL SYSTEMS websites. For your reference, please click the following links for details on how to manage cookies in each of the major web browsers:

Analytics and anonymisation

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies (see above), to help us analyse how users use our site and our products. Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

The information generated by the cookie about your use of the website and products will be transmitted to and stored by Google on servers in the United States. Google will use the information on behalf of GOLD MEDAL SYSTEMS for the purpose of evaluating your use of the website and products, compiling reports on activity for us and providing us with other services relating to activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of these cookies via the settings in your browser as explained above. You can also opt out of being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser:

Your rights in relation to your personal information

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

These rights include:

Updating Our Privacy Statement

This Privacy Statement will be reviewed and updated from time to time, so we recommend you revisit the privacy statement on a regular basis.

Questions about Privacy: If you have any complaints or queries about the privacy of, or access to, your personal information, please direct your queries to Our Quality department will investigate any complaint and contact the individual with details of the outcome of the matter, within a reasonable period of time.