Why choose Gold Medal Systems

We are the right choice for many different reasons. With Gold Medal, you can expect

Experience

Decades of experience in both Games Management and web application development

Reliability

GEMS and Gold Medal Systems have been tested and proven on some of the world's largest stages

Affordability

Our focus is on providing a solution to you, within your budget

Great support

Depending on the scope of your project, our world famous support can be delivered remotely, or by placing a dedicated staff member directly in your office

Our Games Clients

Our track record speaks for itself. Or - you can talk to these people!

2019 African Games
Rabat

GMS Provider

AG2019 used the following GEMS modules:

  • VOL Management
  • VOL Portal
  • ACR Management
  • Security Background checks
  • ACR Portal
  • Pass Production
  • Sport and Competition Management
  • SEQ Portal
  • TSR Interface
  • Uniform Management and Distribution
  • Reporting

2018 Invictus Games
Sydney

OFFICIAL SUPPLIER & GMS Provider

IG2018 used the following GEMS modules:

  • WKF Planning and Scheduling
  • VOL Management
  • VOL Portal
  • ACR Management
  • ACR Portal
  • Pass Production
  • Sport and Competition Management
  • SEQ Portal
  • Results and Results Portal
  • Uniform Management and Distribution
  • Medical Incidents
  • Reporting

2017 Invictus Games
Toronto

PROUD SUPPORTER & GMS Provider

IG2017 used the following GEMS modules:

  • WKF Planning and Scheduling
  • VOL Management
  • VOL Portal
  • ACR Management
  • ACR Portal
  • Pass Production
  • Sport and Competition Management
  • SEQ Portal
  • Results and Results Portal
  • Uniform Management and Distribution
  • Medical Incidents
  • Reporting

2015 Pan/Parapan Am Games
Toronto

PROUD SUPPORTER & GMS Provider

TO2015 used the following GEMS modules to manage both the Pan and Parapan events:

  • WKF Planning and Scheduling
  • VOL Management
  • VOL Portal
  • ACR Management
  • Security Background checks
  • ACR Portal
  • Pass Production
  • Day Pass and Guest Pass
  • Sport Management
  • SEQ Portal
  • TSR Interface
  • Uniform Management and Distribution
  • Medical Incidents
  • Reporting

We also provided Arrivals and Departures, VIP and Protocol, Accomodations, and Access Control through a partner.

2010 Commonwealth Games
Delhi

GMS Provider

The 2010 CWG in Delhi used the following GEMS modules:

  • WKF Planning
  • VOL Management
  • ACR Management
  • Security Background checks
  • ACR Portal
  • Pass Production
  • Day Pass
  • Sport Management
  • SEQ Portal
  • TSR Interface
  • Uniform Management and Distribution
  • Reporting

We also provided WKF Scheduling, Arrivals and Departures, VIP and Protocol, and Accomodations through our partners.

2006 Commonwealth Games
Melbourne

GMS Provider

The Melbourne 2006 CWG used the following GEMS modules:

  • WKF Planning
  • VOL Management
  • ACR Management
  • Security Background checks
  • Pass Production
  • Day Pass
  • Sport Management
  • Sport Entries
  • TSR Interface
  • Uniform Management
  • Reporting

2002 Commonwealth Games
Manchester

GMS Provider

The 2002 Manchester CWG used the following GEMS modules:

  • WKF Planning
  • VOL Management
  • ACR Management
  • Security Background checks
  • Pass Production
  • Day Pass
  • Sport Management
  • Sport Entries
  • TSR Interface
  • Uniform Management
  • Reporting

1999 Pan Am Games
Winnipeg

GMS Provider

The first ever GEMS deployment was at the Winnipeg 1999 Pan Am Games. They used the following GEMS Modules:

  • WKF Planning
  • VOL Management
  • ACR Management
  • Security Background checks
  • Pass Production
  • Day Pass
  • Sport Management
  • Sport Entries
  • TSR Interface
  • Uniform Management
  • Reporting

2008 Olympic Games
Beijing

Consultant

Worked with Kodak to set up and manage the Photographers network at the Main Press Center. Gold Medal also provided setup, training, and support to the Sponsor Hospitality Accreditation system. This support also included a major test event in 2007.

2006 Olympic Games
Torino

Consultant

Partnered with Kodak to manage the Photographers network at the Main Press Center. Gold Medal also provided setup, training, and support to the Sponsor Hospitality Accreditation system across a wide array of venues in the games footprint.

2004 Olympic Games
Athens

Consultant

Partnered with Kodak to manage the Photographers network at the Main Press Center. Gold Medal also provided setup, training, and support to the Sponsor Hospitality Accreditation system across a wide array of venues in the games footprint.

1996 Paralympic Games
Atlanta

Consultant & Developer

The president of Gold Medal Systems provided business process consulting and application development to the Volunteer Management, Accreditation, and Sport Entries system for the Paralympic games.

1994 Commonwealth Games
Victoria

Accreditation Supervisor

Victoria 94 was the games that started it all. The president of Gold Medal Systems was on staff as the Supervisor of Accreditation, learning first hand the core needs of a GMS. The fire lit here still burns bright in all of software.

Other
Industries

Not just Games!

Gold Medal Systems develops custom solutions for a wide range of industries. We have provided custom solutions in the Financial Monitoring, Asset Management, eLearning, and other industries.

Stage your Games efficiently. Let GEMS manage your event. Tried, trusted, and by far the easiest GMS on the planet to use.

GEMS

A Games Management System you can trust.

GEMS is Gold Medal Systems' own GMS. It is designed from the ground up to be the world's most user friendly GMS. GEMS provides you with an extremely efficient way to manage your games. Tasks can be performed one at a time, or in a simple bulk process. We have applied our decades of experience to allow you to manage your volunteers, accredit your attendees, and register your competitors. From a couple thousand volunteer applications up through hundreds of thousands of accreditation records - GEMS is ready for the task.

See the module list below for a brief description of what GEMS can offer you.

Workforce (WKF)

  • Manage Categories, Job Titles, and groupings of volunteers, contractors and paid staff.
  • Track headcount changes across iterations of your planning.

WKF Planning

  • Headcount planning matrix
  • Assignment limits for VOL module
  • Recruitment variances

WKF Scheduling

  • Build and manage shifts for Volunteers, staff and contractors
  • Work rule enforcement
  • Individual shift management
  • Bulk shift assignment
  • WKF check in.

Volunteer (VOL)

  • Register and validate volunteers
  • Sort by skill set for assignments
  • Assign to roles established by WKF module individually or in bulk
  • Fine control over publishing of offers

VOL Portal

  • Collect registrations on form customized for your event
  • Personalized dashboard to communicate with each volunteer
  • Accept position offers
  • Submit ACR photos
  • View shifts

Other VOL

  • Track milestones of a volunteer's progress
  • Create communications updates and alerts for the VOL Portal
  • Call centre support screen

Accreditation (ACR)

  • Manage and validate registrations
  • Validate photos
  • Manage default privileges and assign overrides
  • Control status changes
  • Individual or bulk changes
  • Interface to security background check status

ACR Portal

  • Manage client group access
  • Register and manage applications
  • Individual entry of data or photo
  • Bulk uploads of data or photos

Pass Production

  • Customized pass design
  • One part and two part passes
  • Non Validated Passes
  • Day Pass
  • Guest Pass
  • Individual and bulk printing
  • Pass history and status management

Sports

  • Manage sport and event list
  • Import of qualification data from sport organizations
  • Supports para-sport classifications
  • Interface with your TSR Provider

SEQ Portal

  • Integrated with ACR Portal
  • Manage competitor registrations
  • Collect athlete PB, SB, Classifications, etc.

Competition Management / Results

  • Manage the competition schedule
  • Create pools and heats
  • Generate start lists from SEQ
  • Record results
  • Simple Public facing Results portal

Uniforms

  • Manage uniform distribution and inventory
  • Control eligibility for uniform items by role
  • Individual and bulk overrides
  • Track items distribute
  • Manage inventory levels

Medical Incidents

  • Track statistical information on medical incidents
  • Capture information on types of injuries and illness, and where they occur
  • Integrated with ACR records

Reporting

  • Dozens of included reports
  • Ability to customize and add new reports
  • JasperReports Server engine with integrated sign on with GEMS

GEMS can be hosted either your cloud or ours. A wide array of options are available to provide you with your perfect level of fault tolerance, redundancy, and scalability.

We can handle the load. Here are some of our own records for a single games.

Most Volunteers Registered (thousands)
Most Passes Printed (thousands)
Most Shifts Managed (thousands)
Most Sports

Who we are

We are the droids you're looking for

We have lived and breathed Games Management Systems for two decades. We have watched GMS systems grow from their infancy into the complex highly integrated solutions of today. This perspective allows us to streamline our software and your operations to make the most out of limited resources

Each of our key members have multiple high profile games experience under their belts, and have spent years expanding and honing their technical skills. Our web development and design skills began with the first version of GEMS - developed for the 1999 Pan Am Games. We were delivering Games Management over the internet 20 years ago. Our database design and management skills have even deeper roots. We keep these skills up to date - taking lessons from the past and applying them to the technologies of the future.

  • Games Management 28 years

  • Web design 22 years

  • Web development 22 years

  • Database design 35 years

  • SQL Server 25 years

  • GEMS Software 21 years

Neutral Zone

Small event Accreditation made easy.

Neutral zone was developed by Gold Medal Systems as a solution to Media Accreditation for a professional sports team. It can be used for any event where organizations register their own personnel, and request access to different events. The management module allows you to quickly and easily see who has applied for which events, and approve them quickly. Customizable personalized pass printing is supported, allowing you to easily print personalized passes for each attendee.

Neutral Zone is built on the lessons learned from our decades of learning from GEMS. You get all the infrastructure and security built for GEMS - but with an application specifically designed for the workflow of smaller events.

See the module list below for a brief description of what Neutral Zone can offer you.

Self Registration

  • Create Accounts
  • Register People
  • Submit Photos
  • Request Access
  • Track Approvals

Manage Attendees

  • Customized Roles
  • Multiple Events
  • Single date / Season Pass
  • Branded with your logos and colours
  • Bulk Processing

Pass Production

  • Customized pass design
  • Individual and bulk printing
  • Pass history and status management

Neutral Zone is hosted in a secure Microsoft Azure cloud ensuring enterprise class reliability at affordable rates.

What our clients say

  • "Gold Medal brought a key piece of software to the Toronto 2015 puzzle. GEMS allowed us to make effective use of our limited resources through efficient workflows. The Gold Medal Systems team went above and beyond and were a strong team member, not just a software vendor. It was a pleasure to work with a company that shared our focus and direction."

    - Brian Cook, Vice President, Information Technology, Toronto 2015

  • "Gold Medal Systems delivered a successful world-class solution despite short timelines, mounting pressure and multiple last-minute changes."

    - Jose Chavez, Program Manager, Technology, Delhi 2010

  • "The technology strategy at M2006 was based on the premise that we didn't just want technology vendors, we wanted partners who bought more to the table than just systems. Cam and Milt and the Gold Medal Systems team lived this every day from the moment they were engaged to provide their solution, to the day we finalised our transfer of knowledge documentation. The team from Gold Medal Systems was completely dedicated to our success, ensuring key milestones were met and all stakeholders achieved their goals. As such, the guys were firmly part of my team and the broader technology team and were a key part of this successful event."

    - Anthony Gill, Games Management Systems Program Manager, Melbourne 2006

  • "The accreditation process in Manchester was exceptionally smooth and efficient and GEMS was a major contributor to that success."

    - Gerry Pennell, Technology Director, Manchester 2002

  • "Gold Medal Systems was very professional in their approach and a pleasure to work with. GEMS was always on time, on budget, and exactly what we needed."

    - Al Hykaway, Systems Manager, Technology, Winnipeg 1999

Get In touch with us

We are always happy to discuss how our products and services are right for you. Please use the mail form below, or contact us by phone.

Gold Medal Systems is based in Vancouver, Canada. We can be reached during our regular office hours Monday to Friday 9:00am to 4:30pm Pacific Standard Time

Phone: +1 604 628 1120